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Order Processing

Orders are not processed on weekends and holidays. Processing takes 3-5 business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) 

Same Day Delivery available on in stock items. Call 1-888-223-7738 to check availability and schedule delivery.

In-Store Pickup is 3 business days 

Domestic Express Shipping is 2-3 Business days depending on your location.

Domestic Regular Flat Rate Shipping is 3-5 Business days depending on your location. 

International Shipping is 7-10 Business days depending on your location.

All Packages Delivery is with the USPS. 

Payment Terms 

We accept most major credit cards. Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. Your billing and shipping address must match in order to complete a transaction on this site. Pretty Inches Hair Collection reserves the right to request additional payment and shipping verification after an order is submitted.

Shipping Policy 

All orders within the US take approximately 2-4 business days to be delivered after being shipped. Overnight option to a PO BOX takes up to 2 business days for delivery.  Orders would be shipped once payment is confirmed and cleared. International orders typically take up to10 business days for delivery. All shipping costs must be paid in full at the time of the order.

Refund and Exchange Policy

No refunds. No exchanges. All sales are final.

Errors and Shipment Delays 

We will not be responsible for shipment delays due to weather or other natural or environmental factors. We advise that you place your order far in advance to allow for unplanned delays. All shipping errors must be reported within 3 business days of the date of delivery to