SHIPPING AND RETURNS

Payment Terms 

​

We accept most major credit cards. Credit card fraud and theft of our merchandise will be prosecuted to the fullest extent of the law. Your billing and shipping address must match in order to complete a transaction on this site. Pretty Inches Hair Collection reserves the right to request additional payment and shipping verification after an order is submitted. All International orders must be paid using the PayPal check out option.  International orders without PayPal Seller Protection will be automatically canceled.  Thank you for your understanding.

Refund and Exchange Policy

​

All sales are FINAL and there are no refunds allowed due to the exclusive nature and high appeal of our products.

 

IN THE UNLIKELY CASE THAT YOU DO RECEIVE A UNIT/PRODUCT WITH A FAULT I AM  HAPPY TO FIX OR EXCHANGE THE UNIT. PLEASE NOTE THAT I DO NOT OFFER REFUNDS OR EXCHANGES IF YOU CHANGE YOUR MIND, IF YOU FEEL THE COLOR DOES NOT SUIT OR IF YOU SELECT THE WRONG CAP SIZE.

 

PLEASE NOTE THAT CUSTOM ORDERS CANNOT BE RETURNED OR REFUNDED AFTER PHOTOGRAPH CONFIRMATION APPROVAL AND SHIPMENT. 

 

YOUR CONFIRMATION OF ANY ORDER INDICATES YOUR ACCEPTANCE OF OUR TERMS AND CONDITIONS OF SUPPLY.

IN RESPECT OF ORDERS DELIVERED TO YOU USING A THIRD PARTY COURIER, THEN:

(A) ALL RISK OF LOSS OR DAMAGE TO THE PRODUCTS IN YOUR ORDER PASSES TO YOU WHEN WE DISPATCH YOUR ORDER FROM OUR PREMISES. I (COURTNEY DURHAM) AM NOT LIABLE FOR ANY ERRORS MADE BY THESE SERVICES.

(B) THIS SERVICE DOES NOT PROVIDE INSURANCE, AND IS CHOSEN AT YOUR OWN RISK UPON CONFIRMATION/ACCEPTANCE OF OUR TERMS OF SUPPLY.

IF YOU ARE AN INTERNATIONAL CUSTOMER, YOU ARE ALSO AGREEING THAT YOU UNDERSTAND SOME COUNTRIES HAVE IMPORT RESTRICTIONS ON CERTAIN GOODS OR MATERIALS. AFTER DISPATCH FROM OUR FACILITIES, TRANSFER OF LIABILITY SHIFTS TO YOU, THEREFORE YOU WILL BECOME THE IMPORTER AND WILL BE LIABLE TO PAY LOCAL TAXES OR DUTIES, FURTHERMORE ASSUMING ALL LIABILITY UNDER ANY CUSTOMS OR IMPORT LAWS AND REGULATIONS.

 

I WILL DO MY UTMOST TO ENSURE THAT ALL PRODUCTS ARE IN EXCELLENT CONDITION.

​